Head, Assessment & User Experience Department
I am Head of the Assessment & User Experience Department. While I find all aspects of my work interesting, I especially enjoy learning more about our users through in-depth studies, interviews, and usability tests; mentoring practicum students; and helping to improve usability of the Libraries’ website and physical spaces (a never-ending job!).
I began at Duke as an intern in Lilly Library and then started working full-time in Perkins Library the following year. Prior to working at Duke, I taught high school English for a short time and then served as the teen librarian at Natrona County Public Library in Casper, Wyoming and as librarian in Durham’s Southern High School. I received my BA in English/secondary education from N.C. State and my MS in library science from UNC-Chapel Hill.